{"id":4905,"date":"2024-01-31T13:19:23","date_gmt":"2024-01-31T12:19:23","guid":{"rendered":"https:\/\/www.mediaplateforme.com\/fr\/?p=4905"},"modified":"2024-01-31T13:19:23","modified_gmt":"2024-01-31T12:19:23","slug":"royal-air-maroc-precisions-sur-le-traitement-des-bagages-a-montreal","status":"publish","type":"post","link":"https:\/\/www.mediaplateforme.com\/fr\/royal-air-maroc-precisions-sur-le-traitement-des-bagages-a-montreal\/","title":{"rendered":"Royal Air Maroc : Pr\u00e9cisions sur le traitement des bagages \u00e0 Montr\u00e9al"},"content":{"rendered":"<p>Suite au retard de livraison de bagages pour certains de <a href=\"https:\/\/www.mediaplateforme.com\/fr\/royal-air-maroc-deploie-un-programme-de-vols-exceptionnel-pour-mieux-accompagner-la-forte-demande-estivale\/\">ses clients<\/a> empruntant ses vols sur Montr\u00e9al, Royal Air Maroc tient \u00e0 apporter les pr\u00e9cisions suivantes sur le sujet.<\/p>\n<p>La livraison tardive est due au changement du dispositif de contr\u00f4le des bagages en correspondance au niveau du terminal 1 de l\u2019a\u00e9roport Mohammed V de Casablanca (CMN) ayant entra\u00een\u00e9 des retards significatifs dans l\u2019acheminement des bagages en transit vers leur destination finale.<\/p>\n<p>Au fil des vols quotidiens, les retards d\u2019acheminement ont men\u00e9 \u00e0 un cumul important de bagages dans l\u2019espace d\u2019entreposage de l\u2019A\u00e9roport de Montr\u00e9al (YUL) dont la capacit\u00e9 est limit\u00e9e. Royal Air Maroc a d\u00fb recourir \u00e0 l\u2019utilisation temporaire d\u2019un entrep\u00f4t externe afin de traiter les r\u00e9clamations et les livraisons des bagages dans de meilleures conditions et dans les plus brefs d\u00e9lais.<\/p>\n<p>Cet entrep\u00f4t est strictement s\u00e9curis\u00e9 et des agents de la Compagnie y veillent \u00e0 la livraison fiable et s\u00e9curis\u00e9e des bagages selon les proc\u00e9dures administratives en vigueur, int\u00e9grant l\u2019identification des r\u00e9f\u00e9rences du bagage et de l\u2019identit\u00e9 de son propri\u00e9taire.<\/p>\n<p>Royal Air Maroc pr\u00e9sente ses excuses \u00e0 ses passagers pour les d\u00e9sagr\u00e9ments caus\u00e9s par cette situation. La Compagnie a men\u00e9 une analyse approfondie des causes de ce dysfonctionnement, tant au niveau interne que dans le cadre des relations avec ses partenaires \u00e0 Casablanca et \u00e0 Montr\u00e9al, pour \u00e9viter que ce type de situations ne se reproduise et pour r\u00e9tablir la confiance de ses clients.<\/p>\n<p>Royal Air Maroc confirme la totale mobilisation de ses \u00e9quipes pour la mise en place des mesures correctives et des moyens techniques et humains n\u00e9cessaires afin de permettre un retour \u00e0 la normale du traitement des bagages dans les meilleurs d\u00e9lais.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Suite au retard de livraison de bagages pour certains de ses clients empruntant ses vols<\/p>\n","protected":false},"author":1,"featured_media":4906,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2,3],"tags":[774,1631,183],"class_list":["post-4905","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nouvelles","category-nouvelles-selectionnees","tag-montreal","tag-retard-de-livraison-de-bagages","tag-royal-air-maroc"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - 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